Ludus is a SaaS company that builds digital tools trusted by thousands of organizations of all sizes to power their event ticketing, marketing, fundraising, retail and registration needs.

Ludus is seeking a UX/UI Product Designer to play a critical role in shaping how users interact with our platform by combining thoughtful product strategy with intuitive, accessible design. This role is responsible for owning the end-to-end design process from discovery and wire framing to high-fidelity UI and implementation support. Working cross-functionally with Product, Engineering, and Customer teams, the Product Designer ensures every feature is not only functional but delightful, helping drive user adoption and business growth.

Join us in our mission to bring people together through shared experiences and building digital tools for arts organizations.

Learn more about Ludus here

Things you should know before applying

At Ludus, our mission is to bring people together through shared experiences. It’s a big goal that allows for limitless expansion to make a difference in the world.

We get shit done, move fast, and are constantly learning and adapting. We embrace low process and high trust to navigate change and figure out what works.

We believe success is never final and when you think it is, that is when you fail. For us, success is a sum of small efforts, including trial and error, so we move at an unrelenting weekly pace.

In order to grow as a company and individually, discomfort is necessary so we can continue exploring new ideas and push ourselves to build quality tools to offer the best solutions for our customers.

If you prefer a hand-holding environment where everything is black and white, that’s not us. If you’re a self-starter and can thrive in controlled chaos, Ludus is the place for you — it’s time to find your role ⬇️

What you will be doing

Product Discovery & User Research

• Collaborate with Product Manager to define user problems and validate concepts through customer feedback

• Conduct user interviews, surveys, and usability tests to inform design direction

UX & UI Design Execution

• Create wireframes, prototypes, and high-fidelity mockups for new features and improvements

• Design intuitive user experiences aligned with product goals

• Ensure consistency with existing UI patterns and maintain brand standards

Design Systems & Scalability

• Contribute to design system to support consistency and speed across the product

• Partner with engineers to ensure proper implementation and design QA

Traits we're looking for

(In no certain order)

• Experience: 2+ years as a UX/UI Designer

• Product Lifecycle Knowledge: Solid understanding of the entire product lifecycle.

• Problem-Solving: Strong problem-solving mindset with keen attention to detail.

• Communication: Excellent communication skills to effectively bridge discussions between product and development.

• Tool Proficiency: Experience with tools such as Jira, Figma, Notion or equivalent systems.

• Usability Research: Familiarity with usability research methods, including surveys, interviews, or user testing.

BONUS Qualifications:

• Product Analytics: Experience using Pendo or similar product analytics tools.

Perks

💪 Health Insurance (Medical, Vision, Dental) — Provided by Blue Cross Blue Shields and Guardian. Ludus covers 90% of the premium of our employees and 50% of all dependents.

💵 401(k) matching — Full match on the first 5% contribution and 50% match on the next 5% of contribution (7.5% contribution match by Ludus if you contribute 10%).

📈 Profit Sharing and Stock Options — We believe in sharing our success and offer annual profit-sharing bonuses during profitable years, along with stock options that give employees a stake in our long-term growth and success.

👓 Personal Wellness — $50 monthly reimbursement that can be used on anything personal wellness related.

🎫 Experience Credit — $100 yearly reimbursement toward concert tickets, theatre tickets, etc. to encourage shared experiences.

⛱ Flexible PTO — Take the time you need for vacation or personal days - simply work with your team to ensure everything runs smooth while you are away.

😷 Sick Days — If you're under the weather, we expect you to take the time needed to recover within reason. 

Role Details

• Salary Range: $80,000 - $100,000 *dependent on experience

• Location: Hybrid - West Michigan